Shipping Policy
Where We Deliver and What Shipping Costs
Under this policy, delivery is limited to addresses in the United States. Every U.S. order receives standard shipping at no charge.
Handling and Carrier Timeframes
For clarity, this business's normal order-processing window is 1-2 business days, not counting weekends or U.S. public holidays. After dispatch, carrier transit is estimated at 4-6 business days.
As a practical matter, these timeframes are estimates rather than guarantees. Severe weather, carrier interruptions, peak-volume periods, or an address problem can delay arrival.
Shipment Tracking
For customer reference, tracking information is issued after dispatch using the purchaser's contact details entered at checkout. A carrier may need a short period before the first scan becomes visible.
Corrections, Cancellation, and Delivery Assistance
Under this policy, check the delivery address carefully at checkout. Contact support immediately about a correction or cancellation; either request is available only before shipment and may no longer be possible after fulfillment begins.
For clarity, if tracking reports a delivery exception, or the parcel arrives damaged or incomplete, notify us so the matter can be investigated with the carrier and resolved appropriately.
As a practical matter, sales tax is charged whenever applicable law requires it.
For customer reference, support is available at Support@portablecampchair.shop or (304) 680-2208, Monday through Friday from 9:00 AM to 5:00 PM (America/Los_Angeles).
Merchant Information
Brand/Store name: gcioutdoor
Contact email: Support@portablecampchair.shop
Phone: (304) 680-2208
Physical and return address: 885 2nd St, Huntington, West Virginia, 25701, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).